ISO 9001
On the 25th of June 1997,
6th of July 2000, 10th of July 2003, 20th of September 2006 and 20th of September 2009
our company Elteco, a.s. was granted a Quality Certificate according to international
directive STN EN ISO 9001:2001 valid till 19th of September 2009 by accredited
certification body for system quality certification.
This shows evidence of consistent interest
of the company to maintain the highest quality of its products and related services.
Product quality is monitored from advance production through production to installation
at customer’s side.
We care that our customers give permanent trust
to our products.
Quality policy
- Prime target of the company is to fulfil requirements and expectations of our
customers, to provide long-term prosperity of the company by offering complex solutions
supported by own research, development and projection activity, production, installation
and service of equipments.
- We develop skills and experiences of our employee that are motor of the company´s
growth.
- The management defines clear trends of the company´s development and creates
conditions to support unification of individual strength into teamwork in order to
achieve defined aims.
- We lay a particular stress on system control and constant improvement of processes,
activities as well as effectiveness of their mutual ties.
- Before any suggestion there is a consistent analysis in order to support optimal
function of the chain CUSTOMER - MARKETING - DEVELOPMENT -
PRODUCTION - SERVICES - CUSTOMER.
- We build up mutually profitable relations with our suppliers because we realize
that they co-operate on total quality of our products and services.
- In terms of further development of the company, we pay a big attention to level
and capability increase of technological devices and to improvement of working environment
for our employee.
- Since product development we solve effects of our products as well as production on
environment, namely in accordance with company surrounding and valid legislation
- We are in touch with our daughter companies and develop effective communication with
them in order to provide reciprocal sharing and transfer of knowledge and experiences of
our employee.
Aims of the company
By professional approach we create values with respect
to market demand in selected segment.
Professional approach:
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Market demand:
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- technicality and experiences of our employee
- additional services
- reaction speed
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- range of goods
- offered services
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Values:
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Market segment:
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- satisfied customers
- satisfied shareholders
- satisfied employee
- symbiosis with surroundings
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- territory in which we run a business
- we are good and competitive
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